Hitech Hub is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your Personal Information.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is any information or opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
We obtain Personal Information in various ways, including:
- When you submit forms on our website (hitechhub.com.au)
- When you make a purchase
- From third-party sources
We do not collect or store any card details. Payments are processed securely by third-party payment processors.
We collect your Personal Information for the primary purpose of providing our services to you, processing orders, responding to inquiries, and marketing. You may unsubscribe from our marketing communications at any time by contacting us in writing.
What We Sell
Hitech Hub specializes in selling new and used PCs, including desktops, laptops, and accessories. We ensure that all used products are tested and refurbished to meet quality standards before being sold.
Sensitive Information
Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, or health information. We do not collect sensitive information unless required by law or with your explicit consent.
Third-Party Disclosure
Where reasonable and practicable, we collect Personal Information directly from you. However, we may receive information from third parties. In such cases, we take reasonable steps to ensure you are aware of the information provided to us.
We may disclose your Personal Information in the following circumstances:
- To third parties when you consent to the disclosure
- When required or authorized by law
Security of Personal Information
Your Personal Information is stored securely to protect it from misuse, loss, and unauthorized access, modification, or disclosure.
When your Personal Information is no longer required, we take reasonable steps to destroy or de-identify it. However, most of the Personal Information is retained for at least 7 years for record-keeping purposes.
Access to Your Personal Information
You may request access to the Personal Information we hold about you and request corrections if needed. If you wish to access or update your Personal Information, please contact us in writing.
Hitech Hub does not charge a fee for access requests, but we may charge an administrative fee for providing copies of Personal Information.
For security purposes, we may require identification before releasing the requested information.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is accurate and up to date. If any information we hold is incorrect, please notify us as soon as possible so we can update our records.
Policy Updates
This Privacy Policy may change from time to time. The latest version will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about our Privacy Policy, please contact us at:
Hitech Hub
Melbourne, Victoria
Email: [email protected]
Website: hitechhub.com.au